Tools & Techniques for a Strategic HR Audit Masterclass

Utilise tools and techniques, and a strategic HR auditing tool, to understand how HR can improve its strategic contribution and added value to the business.

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Course Fee SGD2,195

Accredited by HRD Future and the Course Trainer

Offered virtually in five half-day sessions

07, 08, 09, 10, 11 Nov 2022

Course Trainer

Tom Raftery

Expert Leader in HR Strategy & Systems

Tom has over 35 year’s experience in senior HR line and consulting roles, working across a wide range of industries. He works at board level and his areas of expertise are HR strategy and systems, organisation design and strategic workforce planning, compensation & benefits, career and succession planning, leadership development and executive coaching, with the emphasis on improving both business and personal performance.

Tom is an independent consultant. Prior to that he was VP HR for the International Division of Arc International based in Dubai, responsible for HR in The Middle East, Africa and Asia, some key projects were setting up a HR operation in China, managing the closure of a distribution centre in Japan and developing a sales training programme for the region. He has worked with a wide range of companies in Europe, Asia, the Middle East and Africa. Some of his projects in the region include implementing an organizational and workforce review in Oman; strategic HR audit for companies in the UAE and Brunei. In addition, he has worked for Arthur Andersen and Towers Watson, working with board level executives on a wide range of projects.

Tom has extensive training and facilitation experience. He designs and runs various public and in house training programmes across the region, besides HR audits, he covers HR management, performance management, workforce planning, talent management, employee engagement, setting objectives and KPIs and People Analytics.

He is an executive coach and carries out a number of coaching assignments with a range of companies at divisional board level, including senior executives of a multinational; divisional CEO’s and directors of semi government and government entity’s; executives at a Global Bank and directors of a global consulting firm.

He has a degree in Industrial Sociology, an MBA from Warwick University and is a member of, and certified trainer for, the CIPD and SHRM . He is also certified in the Hogan assessment tool.

Who Should Attend

This course is designed for all HR professionals with an interest in improving HR’s performance and contribution. It is an essential course for HR department heads, HR generalists and specialists in resourcing, compensation and benefits, payroll, training, personnel, talent management and employee services.

Organisational development specialists and company auditors will also greatly benefit from attending this programme as it will give them valuable insights on conducting an HR audit.

Testimonial

“I learned tips on various areas of HR audit. Learning to define ROI on HR initiatives is a key learning.”

“When I add this in my IDP and share it with my colleagues, they ask me to do awareness for them.”

“I gained lots of knowledge which will help me at work.”

Course Introduction

In an increasingly changing and challenging business world, post Covid, HR needs to be proactive in looking at what it does and what it delivers to ensure it is in line with business and employee needs. HR also needs to look at what and how it’s delivering its HR services to managers and employees through efficient processes and procedures, ensuring they are aligned with good practice. Finally, HR must be sure that it is aligned with government and local laws and regulations.

We will set the scene by outlining some of the business and workforce challenges of Covid in the region and look at some of the latest practices in HR management that you need to be aware of. This Tools & Techniques for a Strategic HR Audit Masterclass will provide you with a thorough understanding of audits, outlining tools and techniques to carry out an effective audit. We will show you how to run an audit and provide you with the templates and processes of the proprietary Human Capital Audit methodology, including what you must do to gain the buy-in of managers and executives. We will also investigate risk assessment and the financial impact of what HR does.

We will cover the main areas of HR including workforce planning, recruitment and selection, training and development, compensation and benefits and organisational structure, particularly the structure of the HR function. We will show the importance and value of HR analytics and how you can use this to measure the performance of HR and its contribution to the business.

Course Methodology

This highly practical programme will involve discussions, exercises and case studies. Participants will be provided with numerous checklists, audit questionnaires and templates.

Key Benefits of Attending

Understand and practice using various HR auditing tools and techniques
Ensure HR is delivering what the business needs and is fit for purpose
Investigate the key areas of HR to ensure they are meeting the needs of managers and employees, and in line with good practice
Measure the effectiveness of HR using HR analytics and show how it can impact the bottom line
Improve HR processes and procedures with process-mapping and gap analysis techniques
Improve the quality of HR services and initiatives to ensure they continually meet business needs

Course Modules

● The impact of Covid on businesses and HR
● Look at the challenges Covid has created in the region for both management and employees
● Understand the economic impact post Covid on businesses and employees

● An outline of the latest post Covid developments in HR and people practices and how they can apply to companies in the region
● The key challenges facing HR departments
● The changing role of HR

Discussion: Identifying HR challenges and how to deal with them
Exercise: How to reposition HR is the eyes of management

● Use of benchmarking and ratios in HR
● How HR analytics works
● Valuing the contribution of people to the business
● The power and challenge of managing Big Data
● Research methods and data collection
● How to move from operational reporting to predictive analytics

Case study: Using HR analytics for better decision making

● Why companies carry out audits
● Outline of the different types of audits
● The role of the audit function
● Dealing with audit findings

Discussion: Experience of dealing with Audit findings and the challenges of prioritising what must be done

● Why carry out a HR audit?
● Benefits of carrying out a HR audit
● Legal compliance
● The role of HR and the audit function
● Gaining buy in and support from the Audit function

● Developing the audit plan
● Preparing for the audit
● Use of audit checklists
● Creating an audit questionnaire
● Stakeholder involvement and interviews
● Collating the information
● Challenges of carrying out a HR audit

Case Study Part 1: Review of a financial institution and how it approaches a HR audit

● Outline of the process
● Understand the Fit-Cost-Value™ approach
● Understand how to use the various templates
Exercise: Understanding how to use the various checklists and templates
Case study: Running a Fit Cost Value (FCV) assessment

● Key areas of a HR audit
● Analysing the quantitative and qualitative data from the audit
● Identifying and structuring recommendations
● How to ensure successful implementation

Case Study part 2: Defining the recommendations based on the audit
findings of a financial institution

● Defining the people implications of a business strategy
● Mapping the audit findings with the HR strategy
● How to quantify what HR does financially: ROI?
● Building the HR business case
● Influencing key stakeholders

Case Study: Build a business case from HR and business data

Frequently Asked Questions

Have questions or need help? Please feel free to get In touch with us 🙂

enquiry@hrd-future.com

(65) 6980 7730

There are no pre-requirements, and this course is suitable for participants who classify themselves at either “elementary” or “intermediate” or “advanced” levels.

You will get certificate of attendance from HRD Future. In order to get the certificate of attendance signed by the course trainer, you are requested to attend at least 90% of the course.

You can register online by filling the registration form on our website. Alternatively, you can also register by email or phone.

To register by e-mail, please send the delegates name, job title, email address, company name and telephone number to enquiry@hrd-future.com or alternatively you can email the scanned copy of the completed registration form.

For more information, please call +65 69807730

All our public events are conducted in English, unless otherwise stated. English subtitle are available for some of the online courses.

The registration fee includes admission to the events, exam and cert for certification courses.

For in-person course, a comprehensive set of documentation material in digital format or only printed format for some of the course distributed at the venue, lunches and 2 refreshment breaks for in-person classes. Hotel accommodation and travel costs are not included in the registration fee; however, we do have corporate rates with the hotel venue. Email to enquiry@hrd-future.com for more information.

There is no deadline for registration. However, for some courses, sometimes we do limit the number of delegates to ensure optimum course interaction. We advise you to register as early as possible in order to avoid disappointment and to allow adequate time for our administration process. for in-person class, if you need to register on the day itself (walk-in registration), then kindly contact our customer service department at +65 69807730.

Full payment must be received within seven (7) working days upon receipt of invoice or before the event date, whichever is earlier. A LOU with company stamp is requested for those organizations that cannot make payment on time.

Payment Mode

(1) BANK TRANSFER (USD/SGD only)

Account Name: HRD Future Pte Ltd
Account Number: 695-207639-001
Beneficiary Bank: Oversea-Chinese Banking Corporation Limited
Beneficiary Bank Address: 65 Chulia Street OCBC Centre Singapore 049513
Swift Code: OCBCSGSG

For other currencies, we may provide you a different bank account depends on currencies. Email to enquiry@hrd-future.com for more information.

(2) CHEQUE

Please make all cheques payable to: HRD Future Pte. Ltd. (Appliable in Singapore Company only)

(3) CREDIT CARD

We are using Stripe as the credit card payment gateway. Additional credit card charges per transaction are applied. Please contact our team for more details.

Can I change the name/details of the delegate(s) after registration?

Yes, a name can be changed at no additional cost. Please email enquiry@hrd-future.com providing the details of the delegate(s) you wish to replace and the details of the replacement(s). This email should include:

Full names, titles and positions in company
Company name
Direct telephone (for any urgent purpose)
Delegate’s email address (for us to send the Pre-Course Reading Material and Questionnaire)

I have registered for an event but I can no longer attend, what is your cancellation policy?

Cancellation policy can always be found in the Terms & Conditions section of your registration form. Basically, cancellations can be made if it is submitted more than 30 days prior to the event.

For cancellations received less than 30 days prior to the event, you have several options:

You can send a replacement as we do substitution free of charge
If no one from your organisation can attend, formal written request for withdrawal is required and an acknowledgement sent out. If the request is done before a month of the commencement date, a credit voucher is issued to the organization to be used within 12 months of the date of issuance.

Can I get a copy of the delegate list prior to the event?

We do not disclose delegate list prior to the event taking place. A list of participants will be available at the event only.

Can I get a copy of the course materials prior to the event for self-study?

Yes for some of the courses. However since we always update course materials closer to the event date to ensure all data is most updated, we are only able to provide course materials approximately one week before the event dates. A full payment is requested in order to receive the course material in advance.

What is the dress code for the event?

Most of our delegates who attend our courses prefer to wear business/ smart casual clothing. No shorts please. You can also bring optional formal clothing for your personal dinner or networking functions.

Who should I inform about my dietary requirements?

We will email you the event details letter approximately two weeks before the day of the events. You can highlight any special dietary requirements by reply the email.