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The Behavioural Science of Reward Masterclass

Designing Performance & Reward Approaches That Reduce Bias and Provide Positive Nudges to Employees
Course Fee SGD995

Course Trainer

A multiple award-winning Compensation & Benefits expert, Sandrine Bardot boasts a 30-year career in the field of Total Rewards.

Semi-government and private organisations rely on Sandrine’s advisory services to assess, design, or implement their C&B, performance management, recognition and employee wellness programmes.

Through her exposure to multiple industries, countries and challenges, Sandrine learned how “good” Compensation & Benefits approaches support your company strategy, improve employee engagement and retention, and increase control over human capital costs.

She delivers hands-on, pragmatic methods with her clients, ensuring that the projects will have immediate impact and business value and don’t remain “an idea on the shelf”.

She spent 20 years specialising in International Compensation & Benefits at Philips, France Telecom, Sita, Apple, Microsoft, Fiat Group based out of Europe (France, UK, Italy). In her last 2 corporate roles UAE she led Performance and Reward globally for Majid Al Futtaim and Mubadala, two prestigious UAE-headquartered multinational organisations.

Since 2013, her company The Bardot Group offers specialised C&B consulting and Board advisory throughout the GCC, Asia and Africa. Sandrine loves to share what her years of experience in the field have taught her, so she designs and delivers her own courses and is also faculty for World at Work, AIHR, and CIPD Middle East. She also provides individual coaching for career-oriented HR professionals.

As part of her outreach to educate the HR community, she authors a blog, Compensation Insider, with over 325 articles published to date inspiring HR leaders and practitioners on topics related to the Employee Value Proposition.

Who Should Attend

All HR professionals will benefit from this masterclass as employees make decisions in all aspects of their work-life, and are therefore influenced by their own biases and mental shortcuts.

In addition, the examples provided throughout the masterclass will be of special interest to Performance Management and Compensation & Benefits professionals at all stages of their careers.

Course Introduction

Published in 2008, the book Nudge by Richard Thaler and Cass Sustein was a global hit that made the concept of behavioural economics turn mainstream. Richard Thaler went on to receive the Nobel prize in Economics in 2017. Behavioural economics “built a bridge between the economic and psychological analyses of individual decision-making”, introducing a seismic shift in how governments plan policies through the creation of Nudge Units and the like, and how companies approach their marketing and communications, especially in the consumer world.

But can behavioural economics apply to the word of HR, and in particular of Performance & Reward?

Awareness is the first step towards capitalising on or minimising the influence of biases. This masterclass will introduce some of the most important concepts of behavioural science, highlighting their repercussions on various aspects of how organisations design and implement their Total Rewards approaches and Performance Management.

What You’ll Learn

  • Refresh your knowledge about classic motivation theories.
  • Understand why HR pros need to become more aware of behavioural science concepts.
  • Discover 3 easy frameworks that can guide your thinking when reviewing or designing C&B plans.
  • Identify 14 biases that affect various aspects of Performance Management.
  • Consider 11 tips to implement in your process and tool to mitigate the influence of these biases.
  • Walk through 3 areas (understanding, acceptance or reluctance to change, and communication) where mental shortcuts shape employees’ reaction to Total Rewards programmes.
  • Discuss a few real-life Performance & Reward examples.

Course Outline

Classic motivation theories
The traditional framework of Total Rewards design and its shortcomings
What is Behavioural Science ?
3 useful frameworks: 4 Drives, SCARF, MINDSPACE
Common applications of behavioural science

Did I look at the whole performance period?: 5 biases
Similarity biases: 4 biases
Everyone’s the same: 2 biases
Personal representations: 3 biases
11 tips for reducing and avoiding these biases

Understanding: 5 biases
Change: 3 biases:
Communication: 4 biases
A few real-life examples in Total Rewards

Frequently Asked Questions

Have questions or need help? Please feel free to get In touch with us 🙂

(65) 6980 7730

There are no pre-requirements, and this course is suitable for participants who classify themselves at either “elementary” or “intermediate” or “advanced” levels.

You will get certificate of attendance from HRD Future. In order to get the certificate of attendance signed by the course trainer, you are requested to attend at least 90% of the course.

You can register online by filling the registration form on our website. Alternatively, you can also register by email or phone.

To register by e-mail, please send the delegates name, job title, email address, company name and telephone number to or alternatively you can email the scanned copy of the completed registration form.

For more information, please call +65 69807730

All our public events are conducted in English, unless otherwise stated. English subtitle are available for some of the online courses.

The registration fee includes admission to the events, exam and cert for certification courses.

For in-person course, a comprehensive set of documentation material in digital format or only printed format for some of the course distributed at the venue, lunches and 2 refreshment breaks for in-person classes. Hotel accommodation and travel costs are not included in the registration fee; however, we do have corporate rates with the hotel venue. Email to for more information.

There is no deadline for registration. However, for some courses, sometimes we do limit the number of delegates to ensure optimum course interaction. We advise you to register as early as possible in order to avoid disappointment and to allow adequate time for our administration process. for in-person class, if you need to register on the day itself (walk-in registration), then kindly contact our customer service department at +65 69807730

Full payment must be received within seven (7) working days upon receipt of invoice or before the event date, whichever is earlier.  A LOU with company stamp is requested for those organizations that cannot make payment on time.

Payment Mode


  • Account Name: HRD Future Pte Ltd
  • Account Number: 695-207639-001
  • Beneficiary Bank: Oversea-Chinese Banking Corporation Limited
  • Beneficiary Bank Address: 65 Chulia Street OCBC Centre Singapore 049513
  • Swift Code: OCBCSGSG

For other currencies, we may provide you a different bank account depends on currencies. Email to for more information.


Please make all cheques payable to: HRD Future Pte. Ltd. (Appliable in Singapore Company only)     


We are using Stripe as the credit card payment gateway. Additional credit card charges per transaction are applied. Please contact our team for more details.

Can I change the name/details of the delegate(s) after registration?

Yes, a name can be changed at no additional cost. Please email providing the details of the delegate(s) you wish to replace and the details of the replacement(s). This email should include:

  • Full names, titles and positions in company
  • Company name
  • Direct telephone (for any urgent purpose)
  • Delegate’s email address (for us to send the Pre-Course Reading Material and Questionnaire)

I have registered for an event but I can no longer attend, what is your cancellation policy?

Cancellation policy can always be found in the Terms & Conditions section of your registration form. Basically, cancellations can be made if it is submitted more than 30 days prior to the event.

For cancellations received less than 30 days prior to the event, you have several options:

  • You can send a replacement as we do substitution free of charge
  • If no one from your organisation can attend, formal written request for withdrawal is required and an acknowledgement sent out. If the request is done before a month of the commencement date, a credit voucher is issued to the organization to be used within 12 months of the date of issuance.

Can I get a copy of the delegate list prior to the event?

We do not disclose delegate list prior to the event taking place. A list of participants will be available at the event only.

Can I get a copy of the course materials prior to the event for self-study?

Yes for some of the courses. However since we always update course materials closer to the event date to ensure all data is most updated, we are only able to provide course materials approximately one week before the event dates. A full payment is requested in order to receive the course material in advance.

What is the dress code for the event?

Most of our delegates who attend our courses prefer to wear business/ smart casual clothing. No shorts please. You can also bring optional formal clothing for your personal dinner or networking functions.

Who should I inform about my dietary requirements?

We will email you the event details letter approximately two weeks before the day of the events. You can highlight any special dietary requirements by reply the email.

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