Stephen leads DSRInsight international practice, putting his vast expertise at the service of clients. A large part of his role is working closely with clients to identify strategies that will help them achieve superior organisational performance. He also manages DSRInsight project teams to design, develop and deliver Employee Experience programs.
Stephen has more than 25 years of consulting experience in employee engagement, leadership development, talent management and data analytics. He has worked in a wide range of sectors with leading global organisations across Asia, Australia and the Middle East.
Previously, Stephen was Senior Solution Strategist of Employee Experience at Qualtrics Asia-Pacific & Japan. Other past roles include Vice-President Solution Design APAC and Managing Director at Korn Ferry Digital Singapore. At Korn Ferry, Stephen led and managed a regional team of 20 consultants and analysts to deliver pay, talent and engagement digital solutions across Australia, Japan, Hong Kong, South Korea and Singapore.
Stephen graduated with a B. Com (Hons) in Marketing and M. Com in Management from Curtin University and Ph.D. in International Management from the University of Western Australia (UWA). He is a Graduate Member of the Australian Institute of Company Directors (AICD). In addition, he has served as President of UWA Alumni Network Singapore and Chair of UWA Business School Ambassadorial Council’s Singapore Chapter for the past 7.5 years.
For his work in enhancing the international reputation of UWA Business School within Asia Stephen received the UWA Business School Alumni Award. In 2019, Stephen was awarded an Honorary Doctor of Commerce from UWA.
Who Should Attend
HR practitioners having to drive HR transformation, build a more engaging organization through an improved employee experience and a sustainable engagement mindset for individuals and teams.
Sample titles include: CHRO, Heads of EX, Heads of HR, Heads of engagement, Heads of L&D, Heads of OD
As the war for talent intensifies in our competitive global economy, highly talented individuals are increasingly looking for jobs that fit their lifestyle, give them opportunities to grow and connect them to greater meaning and purpose. At the same time, workplaces are becoming more transparent than ever.
What happens at work between leaders and employees can quickly go viral, and former employees can leave reviews about past and even current employers on social media. The consequences for employer brands can be severe. For these reasons, many employers have begun focusing on improving their employee experience (EX).
This Employee Experience & Engagement: Strategy, Programs and Analytics workshop provides HR, EX and OD professionals with the essential knowledge, skills, methods, and tools to design and manage an end-to-end EX strategy and programs for their organisations. Conducted in a highly interactive manner, the content will include videos, case study discussions and exercises to enable group learning and sharing of best practices.
After completing the two-day program, you will be able to: