Change Management for HR (CMHR) Certification

Change happens. Guide people through change to accelerate business success.
Course Fee SGD2,395

Course Trainer

Ron is the former CEO of Great Place to Work-Gulf and CHRO of Al Raha Group, based in Riyadh. He holds certifications from HCI as Global Human Capital Strategist (GHCS), Master Human Capital Strategist (MHCS), and Strategic Workforce Planner (SWP).

Ron was cited by CIPD as one of the top five HR thinkers in the Middle East. He received the Outstanding Leadership Award for Global HR Excellence at the World Human Resources Development Congress in Mumbai, and was named as one of the 50 Most Talented Global HR Leaders in Asia.

Ron’s prior roles include senior HR roles with Xerox HR services, IBM, and Martha Stewart Living.

Ron’s board memberships include the Harvard Business Review Advisory Council, McKinsey Quarterly Executive Online Panel, and HCI’s Expert Advisory Council on Talent Management Strategy.

Ron’s work has been featured in the Wall St. Journal, Inc. Magazine, Workforce Management, and numerous international HR magazines covering Africa, India, and the Middle East.

Who Should Attend

The Change Management for HR curriculum is designed for functional leaders, people leaders, and individual contributors seeking to advance their careers by elevating personal proficiencies, establishing HR as a partner to the business, and designing change initiatives that support engagement and organizational growth.

HR Generalist

HR Business Partner

L&D Professional

Testimonial

“Ron is a great facilitator and his sharing of case studies and real world examples make the learning more real and applicable to our daily work. Overall the programme is well structured and provided much insights on how to better management change within the organisation. Thank you!”
“Thank you Ron, The course was on point and spoke to everything I deal with on a daily basis. So many key take aways from this course.”
“Quality contents, up to date info & case studies, fruitful conversations that continue even after the workshop finishes”

Course Introduction

Ever been asked by your clients to help with change? Been part of an unsuccessful change initiative? Wondered why it’s so hard to communicate effectively about change? That’s because most change initiatives don’t take people and their needs into account.

HCI knows that the key to successful change is focusing on people over processes. This Change Management for HR (CMHR) Certification course will help you identify and build the capabilities people need to navigate change successfully.

More than 80% of professionals agree their organizations are in a constant state of change, but only 29% say major change initiatives are well-received.

What You’ll Learn

HCI’s approach to change management emphasizes people over process. Our research has identified three key roles that HR must play during change. You’ll discover how to identify and build the capabilities people need to navigate change successfully, using principles that work effectively in organizations of all sizes and industries.

Earning the Change Management for HR certification prepares you to:

Partner with the Business

Describe how the partnership between the business and HR can lead to successful change initiatives.

Explore the Role of HR During Change

Distinguish among the three different roles that HR can play, and consider how to use each one.

Create an Action Plan

If the top challenge to succession planning is a reliance on gut-feel Develop an action plan for your next change initiative.

What to Expect

Leave every HCI program with a free toolkit, access to additional videos and research, and a set of skills that you can use on the job immediately

Access log-in information, certification materials (participant guide and toolkit), and the exam in your MyHCI profile

Chat and interact with your facilitator and peers via WhatsApp Group available on mobile or desktop after the training course

Earn your HCI certification by attending all of the sessions, complete all classwork, and pass the multiple-choice exam with a score of 80% or higher

Attend this training and earn 13 HCI, 13 HRCI, 13 SHRM, and 13 ATD recertification credits

Course Outline

• The role of change in organizations
• Change management principles
• Partnership between HR and the business
• HR’s change management roles: Architect, Broadcaster, Coach

Designing Change Initiatives
• Overview of Architect role
• Using human-centered design for a change initiative
• Using nudges in change design
Partnering with the Business
• Obtaining buy-in and sponsorship
• Identifying and involving stakeholders
• Creating the change management team
• Establishing decision-making authority
Setting Up Change Initiatives for Success
• Assessing change readiness
• Identifying and addressing organizational barriers to change
• Planning for and evaluating sustainability

Communicating the Right Information in the Right Way
Overview of Broadcaster role and why communication is important
How to communicate:
-The change vision
-Reasons for the change
-Details about the change
-The impact on employees
-Progress
Framing each message
Building a Strategic Communication Plan
Importance of being strategic and planful
Audience considerations
Timing of messages
Communication channels/methods
Choosing the right senders
Emotional resonance

Understanding and Addressing Reactions to Change
• Overview of Coach role
• Different ways people react to change
• Addressing resistance and barriers
Maximizing Employees’ Capabilities
• Identifying training needs
• Creating a training plan
• Building confidence
• Developing a growth mindset
Keeping Employees Engaged Through Change
• Importance of keeping employees engaged
• Building team cohesion
• Encouraging resilience
• Reinforcement methods (rewards, recognition)
• Creating a network of coaches (managers, super users, ambassadors)

Action planning


Frequently Asked Questions

Have questions or need help? Please feel free to get In touch with us 🙂



To successfully earn an HCI certification, you must:

  • Attend all of the sessions. You may be excused for a maximum of two hours of class time.
  • Participate in group discussions, complete all classwork, and submit the evaluation.
  • Pass the certification exam with a score of 80% or higher.

The multiple-choice exam (required for all certification courses) can be taken any time after attending and does not expire. The exam consists of 40-60 questions depending on the course taken.

Each certification is valid for a three-year period. Renewal is based on continuing education credits that demonstrate currency in the field. Credits may be earned by attending HCI learning programs, completing additional courses, or through outside educational activities. The accumulation of 60 credits extends the certification for three additional years. Learn more about HCI recertification here

You can register online by filling the registration form on our website. Alternatively, you can also register by email or phone.

To register by e-mail, please send the delegates name, job title, email address, company name and telephone number to enquiry@hrd-future.com or alternatively you can email the scanned copy of the completed registration form.

For more information, please call +65 69807730

All our public events are conducted in English, unless otherwise stated. English subtitle are available for some of the online courses.

The registration fee includes admission to the events, exam and cert for certification courses.

For in-person course, a comprehensive set of documentation material in both printed and digital format or only printed format for some of the course distributed at the venue, lunches and 2 refreshment breaks for in-person classes. Hotel accommodation and travel costs are not included in the registration fee; however, we do have corporate rates with the hotel venue. Email to enquiry@hrd-future.com for more information.

There is no deadline for registration. However, for some courses, sometimes we do limit the number of delegates to ensure optimum course interaction. We advise you to register as early as possible in order to avoid disappointment and to allow adequate time for our administration process. for in-person class, if you need to register on the day itself (walk-in registration), then kindly contact our customer service department at +65 69807730. If time restricts, you can go directly to the event venue, and approach our officer in charge over there. Our personnel will assist you with subject to seat availability.

Full payment must be received within seven (7) working days upon receipt of invoice or before the event date, whichever is earlier.  A LOU with company stamp is requested for those organizations that cannot make payment on time.

Payment Mode

(1) BANK TRANSFER (USD/SGD only)

  • Account Name: HRD Future Pte Ltd
  • Account Number: 695-207639-001
  • Beneficiary Bank: Oversea-Chinese Banking Corporation Limited
  • Beneficiary Bank Address: 65 Chulia Street OCBC Centre Singapore 049513
  • Swift Code: OCBCSGSG

For other currencies, we may provide you a different bank account depends on currencies. Email to enquiry@hrd-future.com for more information.

(2) CHEQUE

Please make all cheques payable to: HRD Future Pte. Ltd. (Appliable in Singapore Company only)     

(3) CREDIT CARD

We are using PayPal as the credit card payment gateway. This is the most secure way for credit card payment. There is an additional 4.4% + SGD0.5 credit card charges per transaction. A payment request email with payment link will send to you via HRD Future’s PayPay account if you choose this option.

Can I change the name/details of the delegate(s) after registration?

Yes, a name can be changed at no additional cost. Please email enquiry@hrd-future.com providing the details of the delegate(s) you wish to replace and the details of the replacement(s). This email should include:

  • Full names, titles and positions in company
  • Company name
  • Direct telephone (for any urgent purpose)
  • Delegate’s email address (for us to send the Pre-Course Reading Material and Questionnaire)

I have registered for an event but I can no longer attend, what is your cancellation policy?

Cancellation policy can always be found in the Terms & Conditions section of your registration form. Basically, cancellations can be made if it is submitted more than 30 days prior to the event.

For cancellations received less than 30 days prior to the event, you have several options:

  • You can send a replacement as we do substitution free of charge
  • If no one from your organisation can attend, formal written request for withdrawal is required and an acknowledgement sent out. If the request is done before a month of the commencement date, a credit voucher is issued to the organization to be used within 12 months of the date of issuance.

Can I get a copy of the delegate list prior to the event?

We do not disclose delegate list prior to the event taking place. A list of participants will be available at the event only.

Can I get a copy of the course materials prior to the event for self-study?

Yes for some of the courses. However since we always update course materials closer to the event date to ensure all data is most updated, we are only able to provide course materials approximately one week before the event dates. A full payment is requested in order to receive the course material in advance.

What is the dress code for the event?

Most of our delegates who attend our courses prefer to wear business/ smart casual clothing. No shorts please. You can also bring optional formal clothing for your personal dinner or networking functions.

Who should I inform about my dietary requirements?

We will email you the event details letter approximately two weeks before the day of the events. You can highlight any special dietary requirements by reply the email.