Training and Facilitation Certificate

Gain a complete understanding of the training function by learning and practicing the skills of an exceptional trainer and facilitator.
Course Fee USD2,245
Course Fee SGD3,195

Course Trainer

Seema Nagrath-Menon is the Managing Director & Founder of CALM Worldwide (Center for Action in Learning Management), a professional and dynamic Management & Learning Consultancy.

Seema is a Talent Development Architect, ATD Expert Master Facilitator, Emotional Intelligence Specialist, Marshall Goldsmith SC Leadership Coach & International Speaker based in Dubai. As a Certified Professional in Talent Development (CPTD®) and a qualified COTU-BPS (Level A & B) from Cambridge University, she has been working internationally in the fields of leadership development, learning strategy, instructional design and emotional intelligence for 20+ years. She is an expert in the Neuroscience of Learning and has trained as a Leadership and Emotional Intelligence specialist, at Yale University and Case Western Reserve University.

Her principal area of experience and expertise has been in designing and delivery of interactive and innovative developmental learning programs, aimed at facilitating the enhancement of targeted skills in her clientele globally. Using her cross-cultural international business exposure to add value and positively influence the life of her clients in global business she has coached executives and leaders for peak performance and worked with major organizations in Europe, Asia, Middle East and all-over North America.

Who Should Attend

New and experienced trainers and facilitators from any industry and those who want to gain a comprehensive skill set for facilitating and delivering instructor-led learning events will benefit from this program.

In addition to professional trainers and facilitators, training coordinators, training managers, learning consultants, instructional designers, independent consultants, educators, or professors may benefit if facilitation is part of their job. Professionals with unique domain expertise who have been asked to teach others, customer, technical, and software educators, or those who lead others may also find that this program provides valuable grounding in core training and facilitation concepts.


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“This is the basic framework that anyone in the learning industry should know first hand.”
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“ATD is a fantastic resource for anyone in this profession!”
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“ATD has a wealth of resources and its facillitators know how to impact knowledge on participants.”

Course Info

This training certificate course covers the entire end-to-end training cycle, including planning and preparing a training event, managing the learning environment and engaging participants in the classroom, and following up post-event to continue to support learning. We’ll cover the science behind learning as well—why and how learner needs and preferences, training techniques, classroom environment, and well-structured materials all affect learning outcomes. At the end of the course, you will have the opportunity to demonstrate your techniques in a skills training practice where you will receive feedback and guidance from peers and an ATD expert facilitator.

ATD’s Training Certificate, the best-established train-the-trainer course in the talent development field, is now the Training & Facilitation Certificate. Drawing upon ATD’s extensive research and experience, this program will help you become a learner-centric facilitator who recognizes and can apply all of the skills of an effective trainer.

Why You Should Attend

Get an overview of all phases of the training cycle from the planning phase through the evaluation phase.

Leave with the knowledge and skills to become a participant-focused facilitator in any environment, from large-scale training events to meetings and presentations.

Learn from an expert trainer and facilitator, who will demonstrate best practices in the classroom.

Gain access to ATD-exclusive templates and tools to use in your own practice.

Demonstrate your new skills and receive personalized, actionable feedback from your ATD expert facilitator.

Earn an industry-recognized certificate, continuing education credits, and an ATD digital badge to share with your networks.

What You Will Learn

  • Select the appropriate mix of learning modalities to support specific contexts, learners, and learning objectives in both formal and informal learning settings.
  • Identify the logistical tasks necessary to create a classroom environment that is conducive to effective face-to-face learning.
  • Create facilitation plans that prepare you for a successful learner-centered event.
  • Apply brain science to delivery strategies that address various learner preferences and cognitive needs in the learning environment.
  • Select learning methods to support a variety of learning preferences to reach the desired learning outcomes.
  • Demonstrate adult learning principles and effective facilitation techniques to assess and ensure a safe, comfortable, and supportive learning environment.
  • Use a variety of facilitation techniques to create a professional and engaging learning experience.
  • Use a variety of techniques to engage participants, communicate effectively, and manage group dynamics and behaviors during an event.
  • Summarize techniques that can be used to develop and evaluate a variety of course materials designed with the learner and the learning objectives in mind.
  • Apply best practices when selecting informal learning networks and tools to meet the needs of an organization.

What You Can Expect

Research- and competency-based learning with applied adult learning principles

Hands-on practical activities

An engaging environment that builds confidence and makes learning personally relevant

Actionable take-home materials to ensure real application back at work

Earn an industry-recognized certificate, continuing education credits, and an ATD digital badge to share with your networks.

This program is eligible for 21.0 professional development hours or recertification points from the ATD Certification Institute (ATD CI) for the APTD or CPTD credential.

This program has been approved for 21.0 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.

This program is valid for 21.0PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit

Course Outline

  • Types of Learning—Learning Frameworks
  • Types of Formal Learning
  • Meet the Experts
  • Helping Learners Make the Most of the Experience
  • Managing Logistics for a Smooth Event
  • Creating the Ideal Learning Environment
  • Understanding the Audience and Their Needs
  • Creating a Facilitation Plan
  • Prepare to Deliver Your Training
  • Basics of Cognitive Science
  • Addressing Variations in Learner Preferences and Cognition
  • Understanding How Adults Learn
  • Selecting Effective Delivery Options
  • Delivering to Meet Learner’s Preferences
  • Matching Learning Methods to Desired Outcomes
  • Selecting Engaging Delivery Methods
  • Presenting as a Professional
  • Facilitation Roles and Styles
  • Facilitation Techniques
  • Creating a Positive Learning Environment Through Effective Facilitation
  • Engaging Participants
  • Engaging Facilitator Communications
  • Creating a Safe and Comfortable Learning Environment
  • Managing Conflict and Group Dynamics
  • Designing Learner Materials With the Learner in Mind
  • A Closer Look at Design
  • Designing Materials to Assess Learning
  • Evaluations: Kirkpatrick’s Four Levels
  • Formative vs. Summative Evaluation
  • What Is Informal Learning?
  • Ways to Curate Informal Learning Content
  • Facilitating Learning-on-the-Job Opportunities
  • Staying Up to Date With Technology and Industry Trends

Frequently Asked Questions

Have questions or need help? Please feel free to get In touch with us 🙂

(65) 6980 7730

Participation in all originally scheduled days of the program, including both face-to-face and live online formats, and completion of all coursework is mandatory to receive the certificate of completion and continuing education credits. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate.

A laptop computer with Wi-Fi capability is required to participate in ATD Programs. Please do not bring mobile devices (for example, phones or tablets) instead of a laptop. There will be no computers available on-site for participants. Note: You might not have an optimal experience using Internet Explorer or Microsoft Edge to access your courses. Chrome is the recommended browser.

Enrolled in a program? To check your course status and enrollment details, launch your course, or download your certificate, go to MyATD.

Please visit Privacy Notice | ATD for ATD’s Privacy Policy, any registration of ATD’s certificate course means you agree to ATD’s Terms of Use and you have reviewed the Privacy Notice.

You can register online by filling the registration form on our website. Alternatively, you can also register by email or phone.

To register by e-mail, please send the delegates name, job title, email address, company name and telephone number to or alternatively you can email the scanned copy of the completed registration form. For more information, please call +65 69807730

All our public events are conducted in English, unless otherwise stated. English subtitle are available for some of the online courses.

The registration fee includes admission to the events, exam and cert for certification courses.

For in-person course, a comprehensive set of documentation material in both printed and digital format or only printed format for some of the course distributed at the venue, lunches and 2 refreshment breaks for in-person classes. Hotel accommodation and travel costs are not included in the registration fee; however, we do have corporate rates with the hotel venue. Email to for more information.

There is no deadline for registration. However, for some courses, sometimes we do limit the number of delegates to ensure optimum course interaction. We advise you to register as early as possible in order to avoid disappointment and to allow adequate time for our administration process. for in-person class, if you need to register on the day itself (walk-in registration), then kindly contact our customer service department at +65 62621651. If time restricts, you can go directly to the event venue, and approach our officer in charge over there. Our personnel will assist you with subject to seat availability.

Full payment must be received within seven (7) working days upon receipt of invoice or before the event date, whichever is earlier.  A LOU with company stamp is requested for those organizations that cannot make payment on time.

Can I change the name/details of the delegate(s) after registration?

Yes, a name can be changed at no additional cost. Please email providing the details of the delegate(s) you wish to replace and the details of the replacement(s). This email should include:

  • Full names, titles and positions in company
  • Company name
  • Direct telephone (for any urgent purpose)
  • Delegate’s email address (for us to send the Pre-Course Reading Material and Questionnaire)

I have registered for an event but I can no longer attend, what is your cancellation policy?

Cancellation policy can always be found in the Terms & Conditions section of your registration form. Basically, cancellations can be made if it is submitted more than 30 days prior to the event.

For cancellations received less than 30 days prior to the event, you have several options:

  • You can send a replacement as we do substitution free of charge
  • If no one from your organisation can attend, formal written request for withdrawal is required and an acknowledgement sent out. If the request is done before a month of the commencement date, a credit voucher is issued to the organization to be used within 12 months of the date of issuance.

Can I get a copy of the delegate list prior to the event?

We do not disclose delegate list prior to the event taking place. A list of participants will be available at the event only.

Can I get a copy of the course materials prior to the event for self-study?

Yes for some of the courses. However since we always update course materials closer to the event date to ensure all data is most updated, we are only able to provide course materials approximately one week before the event dates. A full payment is requested in order to receive the course material in advance.

What is the dress code for the event?

Most of our delegates who attend our courses prefer to wear business/ smart casual clothing. No shorts please. You can also bring optional formal clothing for your personal dinner or networking functions.

Who should I inform about my dietary requirements?

We will email you the event details letter approximately two weeks before the day of the events. You can highlight any special dietary requirements by reply the email.