Advanced Organisational Design Masterclass
Enhance your HR toolkit with strategic organisation design skills

Course Fee SGD2,595
Accredited by HRD Future and the Course Trainer
Offered virtually in five half-day sessions
11, 12, 16, 17, 18 Oct 2023
Course Trainer

Mark Travis
Global Expert Leader in Organisation Design
Mark is widely recognized for using knowledge from multiple disciplines (design thinking, UX, process design, workforce management, digital technology, learning, agile etc.) in designing new organizations for transformation change. With over 20 years (15,000 chargeable hours) of leading 80 organisation design projects across some 40 clients from all sectors, he has refined the lessons learnt and constantly adapted his approach. From leading PwC UK organisation practice and leading the EMEA training for 10 years (developing over 250 new organisation design consultants), Mark joined JLL as their global head of organisation design. After helping them with their move to a product focused company form a regional one he left to become independent. During the last three years Mark has delivered on a range of organisation design projects for some global brands and developed new organisation training to be delivered worldwide.
Mark has read widely on organisation design theory, and consulted some of the best thinkers in the area, notably Andrew Campbell (Ashridge Management School and co-author of Designing effective organisation Dr Naomi Stanford (author of numerous organisation and change texts) and Amy Kate from Kates Kessler (now part of Accenture).
Mark has degrees in industrial psychology and business and a diploma in design and system analysis.
Who Should Attend
This course is for at anyone who has an interest or need to understand in depth strategic organisation design. As an advanced course it is aimed at senior professionals who have business or HR experience and are who may face the need to run or assist in a new organisation design in the future. This would include
Senior HR professionals: HR Directors; Strategic HR Business Partners; Heads of Organisational Design & Development
Other C-suite roles: CEO; Chief Operating Officers; Corporate Services Directors
Organisational Design Consultants
Course Introduction
Having the right people doing the right work productively to compete in a fast-changing world is a constant challenge for HR professionals the C suite. Gone are the days when you could get someone in to look at your organisation every 10 years or so. Now changes need to be made frequently, and you know just redrawing organisation charts does not work. Your organisation design must align to your strategy and be multi-dimensional to succeed.
The Advanced Organisation Design Masterclass will equip participants with the latest tried and tested tools, techniques and tips that consultants use to co design and implement your most optimum Organization. Anchored in a strategy led approach, organisation design projects can be carried out rapidly and collaboratively through facilitated co-design. Whether you are tasked with leading the change, designing the change, or working with external advisers, knowing how to run the design approach and avoid common pitfalls will be advantageous to your organisation and your career.
This is an advanced course and is aimed at senior professionals. The course will be split into five half-day sessions and will require pre-reading, pre-course work, additional reading and homework during the course and additional reading material and content will also be provided at the end of the course
It would be advantageous if participants have some practical knowledge and working experience of the main fundamentals of organisational design projects – including: SWOT & PESTELE Analysis; Design Principles; Design Options; RACI; HR Legislation; Migration Planning and Managing Change.
Learning Objectives
Enhance your reputation and influence by understanding the key steps, tools and techniques to effectively facilitate the co-design of your organisation with your senior colleagues – and improve their understanding, ownership, confidence and motivation for your new design
Increase your organisation’s business performance and senior team’s effectiveness by clarifying how your organisation is designed and the interrelationships between the various operating and support units in your organisation
Discover practical organisation design techniques and how to adapt the theory for pragmatic day to operational realities
Increase your organisation’s business performance and senior team’s effectiveness by aligning your organisation’s structure, roles and responsibilities, with your strategic objectives
Discover and what it really means and takes to be an ‘agile’ organisation
Network with your fellow course delegates and course tutor to discuss practical issues relating to organisational design and develop insights, tools and solutions that will help you in your workplace
Course Methodology
Strategic organisational design is focused on aligning your organisation’s structure; roles and responsibilities; Key Performance Indicators; governance arrangements; policies, processes and procedures; and infrastructure with your strategic objectives and plans. Organisational redesign is a big undertaking and poses significant risk to your organisation: not only must you get the design right, but you also need to bring clarity to your new design – or risk ambiguity, confusion, frustration and ineffective teamworking and decision making.
This masterclass will provide an overview of the latest thinking on organisational design and the key phases and steps needed to effectively deliver an organisational design project. This course will focus on the latest advanced best-practice tools and techniques for managing a strategic redesign.

Emphasis will be given to the Assessment and Design phases. Understanding what you require from your new design and how to get your design principles right. And show you how to make sure you choose the optimal design for your organisation and how to build, test, clarify, refine and define your new design.
Finally, this course will cover the Detailed Design, Implement, Operate & Review phases and the key steps and tools needed to deliver and embed your new design and its expected benefits.
This course will be highly interactive with plenary and group discussions and exercises; and time set aside for Questions & Answers and review to help you achieve your learning objectives.
Case Studies
This course will include case study examples from a number of the many organisations that Mark has worked with and focus specifically on a case study from a large global client that had the most complex design challenge. Examples include:
● Assessing and understanding the current ‘As-Is’ structure
● Exploring and agreeing the strategic objectives and priorities
● Developing Design Principles
● Developing Design Options
● Evaluating the Design Options and selecting the optimal design
● Building the new design
● Testing, clarifying, refining and defining the new design
● Strategic resourcing, sizing and cost reduction targets
● Migration strategies
Rapid change and digitation is making organization design an ”always on” capability. Traditionally it has often been misinterpreted as “build me an organization chart” which is exacerbated with the rapid change. This leads to disaster in poorly designed organisation, roles and positions, ways of working and generally massive loss of productivity.
This course will provide participant with the tools, techniques, and some tips that consultants, use to develop and implement your organisation design. Anchored in a strategy led approach, organisation design projects can be carried out rapidly and collaboratively through facilitated co-design. Whether you are tasked with leading the change, designing the change, or working with external advisers, knowing how to run the design approach and avoid common pitfalls will be advantageous to your organisation and your career.