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Advanced Organisational Design Masterclass

Enhance your HR toolkit with strategic organisation design skills
Course Fee SGD2,595

Course Trainer

Mark is widely recognized for using knowledge from multiple disciplines (design thinking, UX, process design, workforce management, digital technology, learning, agile etc.) in designing new organizations for transformation change. With over 20 years (15,000 chargeable hours) of leading 80 organisation design projects across some 40 clients from all sectors, he has refined the lessons learnt and constantly adapted his approach. From leading PwC UK organisation practice and leading the EMEA training for 10 years (developing over 250 new organisation design consultants), Mark joined JLL as their global head of organisation design. After helping them with their move to a product focused company form a regional one he left to become independent. During the last three years Mark has delivered on a range of organisation design projects for some global brands and developed new organisation training to be delivered worldwide.

Mark has read widely on organisation design theory, and consulted some of the best thinkers in the area, notably Andrew Campbell (Ashridge Management School and co-author of Designing effective organisation Dr Naomi Stanford (author of numerous organisation and change texts) and Amy Kate from Kates Kessler (now part of Accenture).

Mark has degrees in industrial psychology and business and a diploma in design and system analysis.

Who Should Attend

This course is for at anyone who has an interest or need to understand in depth strategic organisation design. As an advanced course it is aimed at senior professionals who have business or HR experience and are who may face the need to run or assist in a new organisation design in the future. This would include

Senior HR professionals: HR Directors; Strategic HR Business Partners; Heads of Organisational Design & Development

Other C-suite roles: CEO; Chief Operating Officers; Corporate Services Directors

Organisational Design Consultants

Course Introduction

Having the right people doing the right work productively to compete in a fast-changing world is a constant challenge for HR professionals the C suite. Gone are the days when you could get someone in to look at your organisation every 10 years or so. Now changes need to be made frequently, and you know just redrawing organisation charts does not work. Your organisation design must align to your strategy and be multi-dimensional to succeed.

The Advanced Organisation Design Masterclass will equip participants with the latest tried and tested tools, techniques and tips that consultants use to co design and implement your most optimum Organization. Anchored in a strategy led approach, organisation design projects can be carried out rapidly and collaboratively through facilitated co-design. Whether you are tasked with leading the change, designing the change, or working with external advisers, knowing how to run the design approach and avoid common pitfalls will be advantageous to your organisation and your career.

This is an advanced course and is aimed at senior professionals. The course will be split into five half-day sessions and will require pre-reading, pre-course work, additional reading and homework during the course and additional reading material and content will also be provided at the end of the course

It would be advantageous if participants have some practical knowledge and working experience of the main fundamentals of organisational design projects – including: SWOT & PESTELE Analysis; Design Principles; Design Options; RACI; HR Legislation; Migration Planning and Managing Change.

Learning Objectives

Enhance your reputation and influence by understanding the key steps, tools and techniques to effectively facilitate the co-design of your organisation with your senior colleagues – and improve their understanding, ownership, confidence and motivation for your new design

Increase your organisation’s business performance and senior team’s effectiveness by clarifying how your organisation is designed and the interrelationships between the various operating and support units in your organisation

Discover practical organisation design techniques and how to adapt the theory for pragmatic day to operational realities

Increase your organisation’s business performance and senior team’s effectiveness by aligning your organisation’s structure, roles and responsibilities, with your strategic objectives

Discover and what it really means and takes to be an ‘agile’ organisation

Network with your fellow course delegates and course tutor to discuss practical issues relating to organisational design and develop insights, tools and solutions that will help you in your workplace

Course Methodology

Strategic organisational design is focused on aligning your organisation’s structure; roles and responsibilities; Key Performance Indicators; governance arrangements; policies, processes and procedures; and infrastructure with your strategic objectives and plans. Organisational redesign is a big undertaking and poses significant risk to your organisation: not only must you get the design right, but you also need to bring clarity to your new design – or risk ambiguity, confusion, frustration and ineffective teamworking and decision making.

This masterclass will provide an overview of the latest thinking on organisational design and the key phases and steps needed to effectively deliver an organisational design project. This course will focus on the latest advanced best-practice tools and techniques for managing a strategic redesign.

Emphasis will be given to the Assessment and Design phases. Understanding what you require from your new design and how to get your design principles right. And show you how to make sure you choose the optimal design for your organisation and how to build, test, clarify, refine and define your new design.

Finally, this course will cover the Detailed Design, Implement, Operate & Review phases and the key steps and tools needed to deliver and embed your new design and its expected benefits.

This course will be highly interactive with plenary and group discussions and exercises; and time set aside for Questions & Answers and review to help you achieve your learning objectives.

Case Studies

This course will include case study examples from a number of the many organisations that Mark has worked with and focus specifically on a case study from a large global client that had the most complex design challenge. Examples include:

● Assessing and understanding the current ‘As-Is’ structure
● Exploring and agreeing the strategic objectives and priorities
● Developing Design Principles
● Developing Design Options
● Evaluating the Design Options and selecting the optimal design
● Building the new design
● Testing, clarifying, refining and defining the new design
● Strategic resourcing, sizing and cost reduction targets
● Migration strategies

Rapid change and digitation is making organization design an ”always on” capability. Traditionally it has often been misinterpreted as “build me an organization chart” which is exacerbated with the rapid change. This leads to disaster in poorly designed organisation, roles and positions, ways of working and generally massive loss of productivity.

This course will provide participant with the tools, techniques, and some tips that consultants, use to develop and implement your organisation design. Anchored in a strategy led approach, organisation design projects can be carried out rapidly and collaboratively through facilitated co-design. Whether you are tasked with leading the change, designing the change, or working with external advisers, knowing how to run the design approach and avoid common pitfalls will be advantageous to your organisation and your career.

Course Outline

  • Course overview
  • Tutor overview
  • Participants’ objectives
  • Organization design thinkers
  • Systems Thinking
  • Organisational Design and Operating Models
  • Organisational Design Process
  • Organisational Design key steps, tools, and techniques
  • Scope and contracting
  • Understanding the strategy and Organization Design implications
  • Business capabilities
  • Current state assessment
  • Design principles
  • 9 tests introduction
  • Frameworks and evaluation -how to choose
  • Key design choices -centralization vs decentralization and role of corporate center
  • Conceptual models what they are and how to draw them  
  • Unit profiles
  • Top team
  • Using 9 test
  • Team design
  • Roles and post design
  • RACI / RAPID, KPI allocation and scenario planning
  • Difficult linkages
  • Design Authority Group
  • Workforce Transition Strategies
  • Change Impact & Readiness Assessments
  • Change Management Strategy & Benefits Dependency Mapping
  • Strategic Resourcing, Sizing and Cost Reduction
  • Review recap and discussion of practical applications
  • Wrap up case study
  • Understanding agility for organization design
  • Key features of agile organisations

Frequently Asked Questions

Have questions or need help? Please feel free to get In touch with us 🙂



Participants should already have practical knowledge and working experience of the main fundamentals of organisational design projects – including: SWOT & PESTELE Analysis; Design Principles; Design Options; RACI; HR Legislation; Migration Planning and Managing Change.

You will get certificate of attendance from HRD Future. In order to get the certificate of attendance signed by the course trainer, you are requested to attend at least 90% of the course.

You can register online by filling the registration form on our website. Alternatively, you can also register by email or phone.

To register by e-mail, please send the delegates name, job title, email address, company name and telephone number to enquiry@hrd-future.com or alternatively you can email the scanned copy of the completed registration form.

For more information, please call +65 69807730

All our public events are conducted in English, unless otherwise stated. English subtitle are available for some of the online courses.

The registration fee includes admission to the events, exam and cert for certification courses.

For in-person course, a comprehensive set of documentation material in digital format or only printed format for some of the course distributed at the venue, lunches and 2 refreshment breaks for in-person classes. Hotel accommodation and travel costs are not included in the registration fee; however, we do have corporate rates with the hotel venue. Email to enquiry@hrd-future.com for more information.

There is no deadline for registration. However, for some courses, sometimes we do limit the number of delegates to ensure optimum course interaction. We advise you to register as early as possible in order to avoid disappointment and to allow adequate time for our administration process. for in-person class, if you need to register on the day itself (walk-in registration), then kindly contact our customer service department at +65 69807730.

Full payment must be received within seven (7) working days upon receipt of invoice or before the event date, whichever is earlier.  A LOU with company stamp is requested for those organizations that cannot make payment on time.

Payment Mode

(1) BANK TRANSFER (USD/SGD only)

  • Account Name: HRD Future Pte Ltd
  • Account Number: 695-207639-001
  • Beneficiary Bank: Oversea-Chinese Banking Corporation Limited
  • Beneficiary Bank Address: 65 Chulia Street OCBC Centre Singapore 049513
  • Swift Code: OCBCSGSG

For other currencies, we may provide you a different bank account depends on currencies. Email to enquiry@hrd-future.com for more information.

(2) CHEQUE

Please make all cheques payable to: HRD Future Pte. Ltd. (Appliable in Singapore Company only)     

(3) CREDIT CARD

We are using PayPal as the credit card payment gateway. This is the most secure way for credit card payment. There is an additional 4.4% + SGD0.5 credit card charges per transaction. A payment request email with payment link will send to you via HRD Future’s PayPay account if you choose this option.

Can I change the name/details of the delegate(s) after registration?

Yes, a name can be changed at no additional cost. Please email enquiry@hrd-future.com providing the details of the delegate(s) you wish to replace and the details of the replacement(s). This email should include:

  • Full names, titles and positions in company
  • Company name
  • Direct telephone (for any urgent purpose)
  • Delegate’s email address (for us to send the Pre-Course Reading Material and Questionnaire)

I have registered for an event but I can no longer attend, what is your cancellation policy?

Cancellation policy can always be found in the Terms & Conditions section of your registration form. Basically, cancellations can be made if it is submitted more than 30 days prior to the event.

For cancellations received less than 30 days prior to the event, you have several options:

  • You can send a replacement as we do substitution free of charge
  • If no one from your organisation can attend, formal written request for withdrawal is required and an acknowledgement sent out. If the request is done before a month of the commencement date, a credit voucher is issued to the organization to be used within 12 months of the date of issuance.

Can I get a copy of the delegate list prior to the event?

We do not disclose delegate list prior to the event taking place. A list of participants will be available at the event only.

Can I get a copy of the course materials prior to the event for self-study?

Yes for some of the courses. However since we always update course materials closer to the event date to ensure all data is most updated, we are only able to provide course materials approximately one week before the event dates. A full payment is requested in order to receive the course material in advance.

What is the dress code for the event?

Most of our delegates who attend our courses prefer to wear business/ smart casual clothing. No shorts please. You can also bring optional formal clothing for your personal dinner or networking functions.

Who should I inform about my dietary requirements?

We will email you the event details letter approximately two weeks before the day of the events. You can highlight any special dietary requirements by reply the email.

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