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Advanced Organisational Design Masterclass

Taking a systematic and efficient approach to organisational design and creating clarity, understanding and ownership through facilitated co-design.
Course Fee SGD3,595

Course Trainer

Graham Dalton is widely recognised as one of the most experienced global organisational design practitioners. Graham has over 20 years’ experience (over 18,000 hours of client facing organisational design project delivery), delivering well over 100 org. design projects with more than 50 different clients. Graham has worked across the private, public and voluntary sectors in a full range of different industries, guiding and facilitating Chief Executives and their top teams in their strategic organisational design assignments. Graham specialises in facilitating strategic organisational design, including: senior stakeholder engagement; As-Is assessment; option design and evaluation; codesigning the optimal model for the client’s needs; top team restructuring; governance arrangements; and testing, clarifying, refining and defining the new structure, roles and responsibilities.

Graham has also worked with two of the very best global thinkers and theorists in organisational design: Andrew Campbell (continuing to help deliver the Ashridge Management School’s Advanced Organisational Design Practitioners Course since 2017 – and now as an official Adjunct Lecturer); and Dr Naomi Stanford (having previously worked together supporting one of the ‘big four’ consultancy houses in developing their organisational design practitioners and approach).

Graham has a BSc Degree in Pharmaceutical Science and a Diploma in Sports Psychology. After 15 years working in senior operations leadership roles for a blue-chip company, Graham moved to PricewaterhouseCoopers (PwC) where he initially focused on developing their Change Management and Benefits Realisation methodologies and practices. Having been promoted to Director, Graham spent the next 12 years developing and delivering PwC’s global organisational design methodology. This included training PwC’s organisational design practitioners across the globe including: the UK; Europe; the Middle East; Africa and America.

Who Should Attend

This course is designed for everyone who requires an in-depth knowledge of how to deliver organisational design projects, including: senior HR professionals (e.g., HR Directors, Strategic HR Business Partners, Heads of Organisational Design & Development); other C-suite roles (e.g., CEO, Chief Operating Officers, Corporate Services Directors); Organisational Design Consultants and Practitioners; and Organisational Design Programme & Project Managers.

Participants should already have practical knowledge and working experience of the main fundamentals of organisational design projects – including: SWOT & PESTELE Analysis; Design Principles; Design Options; RACI; HR Legislation; Migration Planning and Managing Change.

Course Introduction

With most markets in the region evolving from post-Covid recovery and responding to a difficult and changing external environment of high inflation, climate change challenges and capitalising on digital opportunities; it is more important than ever that your organisational design helps your business to deliver on its strategic priorities. Strategic organisational design is focused on aligning your organisation’s structure; roles and responsibilities; Key Performance Indicators; governance arrangements; policies, processes, and procedures; and infrastructure with your strategic objectives and plans. Organisational redesign is a big undertaking and poses significant risk to your organisation: not only must you get the design right, but you also need to bring clarity to your new design – or risk ambiguity, confusion, frustration and ineffective teamworking and decision making. However, it does not need to, and should not, take a long time. Organisations need to be agile and so must their approach to redesigning their organisation to capitalise on opportunities and respond to risks.

This masterclass will provide an overview of the latest thinking on organisational design and the key phases and steps needed to effectively deliver an organisational design project. This course will focus on the latest advanced best-practice tools and techniques for managing a redesign at pace.

Emphasis will be given to the Assessment and Design phases. Understanding what you require from your new design and how to get your design principles right. Then, using your Design Principles, show you how to make sure you choose the optimal design for your organisation and how to build, test, clarify, refine, and define your new design.

Finally, this course will cover the Construct, Implement, Operate & Review phases and the key steps and tools needed to deliver and embed your new design and its expected benefits.

This course will be highly interactive with plenary and group discussions and exercises; and time set aside for Questions & Answers and review to help you achieve your learning objectives.

Learning Objectives

This course focuses on equipping participants with the most effective tools and techniques for delivering organisational design projects quickly. Design should be strategy-led, but that doesn’t mean that it needs to be overly complex or time consuming. Working within a tried and tested end-to-end framework for delivering organisational design, we will explore various tools, templates and techniques that will help you get your design right and enable you to deliver you organisational design project effectively and at pace.

This is a practical course and is aimed at senior professionals with technical experience of running organisational design projects. The course will be run over three consecutive days and will require prereading, pre-course work, additional reading and homework during the course and additional reading material and content will also be provided at the end of the course.

  • Discover a tried and tested method for delivering any organisational design project ‒ regardless of size, duration, or level of the organisation that you are designing or redesigning.
  • Gain a wide range of practical tools and templates that enable you to deliver your organisational design project effectively and at pace.
  • Enhance your reputation and influence by understanding the key steps and techniques to effectively facilitate the co-design of your organisation with your senior colleagues ‒ and improve their understanding, ownership, confidence, and motivation for your new design.
  • Increase your organisationʼs business performance teamsʼ effectiveness by aligning your organisationʼs structure, roles and responsibilities, key performance indicators and governance arrangements with your strategic objectives.
  • Increase your organisationʼs business performance and teamsʼ effectiveness by clarifying how your organisation is designed and the interrelationships between the various operating and support units in your organisation.
  • Understand when to centralise key activities and when best to decentralise them.
  • Discover the relationship between organisational design, organisational development, and operating models.
  • Network with your fellow course delegates and course tutor to discuss practical issues relating to organisational design and develop insights, tools and solutions that will help you in your workplace.

Course Methodology

This course will provide you with the latest best-practice advanced organisational design tools and techniques and you will have the opportunity to discuss and test various ideas and approaches to establish what you find most helpful and useful. Graham will share his knowledge and vast experience as an organisational design consultant and practitioner and how he has overcome the very many challenges that typically arise in re-design projects. There will also be time set aside on each day for open Question & Answer sessions.

Given the complexity of this topic, pre-reading and additional reading material will be provided before and throughout the course to help equip learners to prepare, understand, reflect, cement, and build on their learning. It is important that participants commit to the pre-reading and pre-work and make time to reflect and build on their learning between sessions.

Case Studies

This course will include case study examples from a number of the many organisations that Graham has worked with and focus specifically on a case study from a large global client that had the most complex design challenge. Examples include:

Course Outline

  • Course overview
  • Participants’ objectives
  • Background: OD theorists and ‘systems thinking’
  • Different approaches to Orgnanisational Design – video
  • Organisational Design, Organisational Development, Operating Model – Group discussion
  • Overview of the end-to-end Org Design process
  • Phases & Steps – Group exercise
  • Sponsors & Stakeholders
  • Scope & Approach – Individual homework exercise using Plan-on-a-page template
  • As-Is Assessments – Group discussions on SWOT & PESTELE and Desktop Analysis. Group Discussions on the pre-reading material about ‘how to draw structures’; ‘Value Chains’; and ‘The Nine Tests of Good Org. Design’. Individual homework on the 9 Tests template
  • Design Principles – Group Exercise
  • Design Principles continued – Group discussion
  • Design options – Group discussions about ‘Design options’
  • Option evaluation and building the high-level design – Group Exercise about ‘centralisation versus decentralisation’
  • Clarify, test, refine and define
  • Sign-off wire-and-box structure
  • Grading, selection and recruitment
  • Team sizing – group exercise about ‘how to size an organization/unit’. Plus a Group discussion on ‘productivity savings targets’
  • Spans & layers – group discussion on Graham’s Spans & Layers template
  • Change Impact Assessment – group discussion on the CIA template
  • Staff Migration Strategy
  • Change Readiness Assessment -individual homework using the CRA template
  • Change Strategy & Planning
  • Go Live; operate, measure, review, refine
  • Global Manufacturing Company – with difficult design choices: seeing how the approach was successfully applied in a complex org design project. Group Exercises on:
  • Design Principles
  • Evaluating different design options
  • ‘sizing’ an organization and individual departments
  • ‘staff migration strategies’

Frequently Asked Questions

Have questions or need help? Please feel free to get In touch with us 🙂

(65) 6980 7730

Participants should already have practical knowledge and working experience of the main fundamentals of organisational design projects – including: SWOT & PESTELE Analysis; Design Principles; Design Options; RACI; HR Legislation; Migration Planning and Managing Change.

You will get certificate of attendance from HRD Future. In order to get the certificate of attendance signed by the course trainer, you are requested to attend at least 90% of the course.

You can register online by filling the registration form on our website. Alternatively, you can also register by email or phone.

To register by e-mail, please send the delegates name, job title, email address, company name and telephone number to or alternatively you can email the scanned copy of the completed registration form.

For more information, please call +65 69807730

All our public events are conducted in English, unless otherwise stated. English subtitle are available for some of the online courses.

The registration fee includes admission to the events, exam and cert for certification courses.

For in-person course, a comprehensive set of documentation material in digital format or only printed format for some of the course distributed at the venue, lunches and 2 refreshment breaks for in-person classes. Hotel accommodation and travel costs are not included in the registration fee; however, we do have corporate rates with the hotel venue. Email to for more information.

There is no deadline for registration. However, for some courses, sometimes we do limit the number of delegates to ensure optimum course interaction. We advise you to register as early as possible in order to avoid disappointment and to allow adequate time for our administration process. for in-person class, if you need to register on the day itself (walk-in registration), then kindly contact our customer service department at +65 69807730.

Full payment must be received within seven (7) working days upon receipt of invoice or before the event date, whichever is earlier.  A LOU with company stamp is requested for those organizations that cannot make payment on time.

Payment Mode


  • Account Name: HRD Future Pte Ltd
  • Account Number: 695-207639-001
  • Beneficiary Bank: Oversea-Chinese Banking Corporation Limited
  • Beneficiary Bank Address: 65 Chulia Street OCBC Centre Singapore 049513
  • Swift Code: OCBCSGSG

For other currencies, we may provide you a different bank account depends on currencies. Email to for more information.


Please make all cheques payable to: HRD Future Pte. Ltd. (Appliable in Singapore Company only)     


We are using Stripe as the credit card payment gateway. Additional credit card charges per transaction are applied. Please contact our team for more details.

Can I change the name/details of the delegate(s) after registration?

Yes, a name can be changed at no additional cost. Please email providing the details of the delegate(s) you wish to replace and the details of the replacement(s). This email should include:

  • Full names, titles and positions in company
  • Company name
  • Direct telephone (for any urgent purpose)
  • Delegate’s email address (for us to send the Pre-Course Reading Material and Questionnaire)

I have registered for an event but I can no longer attend, what is your cancellation policy?

Cancellation policy can always be found in the Terms & Conditions section of your registration form. Basically, cancellations can be made if it is submitted more than 30 days prior to the event.

For cancellations received less than 30 days prior to the event, you have several options:

  • You can send a replacement as we do substitution free of charge
  • If no one from your organisation can attend, formal written request for withdrawal is required and an acknowledgement sent out. If the request is done before a month of the commencement date, a credit voucher is issued to the organization to be used within 12 months of the date of issuance.

Can I get a copy of the delegate list prior to the event?

We do not disclose delegate list prior to the event taking place. A list of participants will be available at the event only.

Can I get a copy of the course materials prior to the event for self-study?

Yes for some of the courses. However since we always update course materials closer to the event date to ensure all data is most updated, we are only able to provide course materials approximately one week before the event dates. A full payment is requested in order to receive the course material in advance.

What is the dress code for the event?

Most of our delegates who attend our courses prefer to wear business/ smart casual clothing. No shorts please. You can also bring optional formal clothing for your personal dinner or networking functions.

Who should I inform about my dietary requirements?

We will email you the event details letter approximately two weeks before the day of the events. You can highlight any special dietary requirements by reply the email.

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